Shipping Policy

Last updated: 04/04/26

Thank you for shopping with Glamour New York. This Shipping Policy explains how we process, ship, and deliver orders placed through our website, https://glamour-nyc.com/.

Order Processing Time

All orders are processed after payment is successfully completed.

Orders are typically processed within 1-3 business days, excluding weekends and holidays. During high-volume periods, promotional events, or holidays, processing times may be slightly longer.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, when available.

Shipping Locations

We currently ship orders within the United States.

At this time, we may not be able to ship to certain international locations, P.O. boxes, military addresses, or restricted delivery areas. If your address is not eligible for shipping, we will contact you using the information provided at checkout.

Shipping Rates and Delivery Estimates

Shipping rates are calculated and displayed at checkout based on your delivery address, order size, shipping method, and carrier availability.

Estimated delivery times may vary depending on the selected shipping method and the carrier. Delivery estimates are not guaranteed and may be affected by weather, carrier delays, holidays, or other circumstances outside of our control.

Free Shipping Promotions

From time to time, Glamour New York may offer free shipping promotions. Free shipping offers may be subject to order minimums, promotional terms, or geographic restrictions.

Any available free shipping option will be shown at checkout when eligible.

Order Tracking

Once your order ships, you will receive a shipping confirmation email with tracking details, if tracking is available.

Please allow up to 24-48 hours for tracking information to update after the carrier receives the package.

Incorrect Shipping Information

Please make sure your shipping address is accurate before completing your order.

Glamour New York is not responsible for orders shipped to an incorrect or incomplete address provided by the customer. If you notice an error in your shipping address, please contact us as soon as possible at:

Email: info@glamour-nyc.com

We will do our best to update the address before shipment, but we cannot guarantee changes once an order has been processed or shipped.

Lost, Stolen, or Delayed Packages

Glamour New York is not responsible for shipping delays caused by carriers, weather, incorrect addresses, or other events outside of our control.

If your tracking shows that your package was delivered but you did not receive it, please check with neighbors, your building, mailroom, front desk, or local carrier office.

For lost or stolen packages, please contact the shipping carrier directly to open a claim. You may also contact us at info@glamour-nyc.com, and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us as soon as possible at info@glamour-nyc.com.

Please include:

• Your order number
• Photos of the damaged package
• Photos of the damaged item
• A brief description of the issue

We will review the situation and help determine the next steps.

Missing or Incorrect Items

If you receive the wrong item or your order is missing an item, please contact us within 7 days of delivery at:

Email: info@glamour-nyc.com

Please include your order number and photos of the items received so we can review and assist you.

Order Changes and Cancellations

Orders may be changed or canceled only before they are processed or shipped.

Once an order has been shipped, we are unable to cancel or modify it. You may refer to our Return and Refund Policy for available options after delivery.

Contact Us

For any shipping questions, please contact us:

Glamour New York
Website: https://glamour-nyc.com/
Email: info@glamour-nyc.com